Returns & Refund Policy

I gladly accept returns and exchanges
Contact me within: 14 days of delivery
Ship items back within: 30 days of delivery
I don't accept cancellations
But please contact me if you have any problems with your order.
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
  • Custom or personalized orders
  • Perishable products (like food or flowers)
  • Digital downloads
  • Intimate items (for health/hygiene reasons)
Conditions of return
Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.

Our Customer Service is the Best !. We try to reply every e-mail within 24 hours.
Address for Return: 4th 1199 Shelbyville Road
Louisville, KY 40233
Email: support@premiumfanstore.com 
Phone: +1-502-893-0421